Please complete each step in order to activate your account 

In order to be able to follow these online steps to activate your account please, make sure your @cam account is still active.

1. Please read the alumni email account terms of service.
2. Set up your Raven self-service password recovery - this will allow you to reset your own Raven password if you forget it, no need to wait for a password reset token. Click 'Login' under the 'Managing your account' heading, then click 'Configure' under the 'Self-service password recovery' heading.
3. Change your Raven password - you can re-use your current password during this step - this will activate your new email account for use. 
4. Please wait at least 30 minutes before attempting to log into your new @cantab.ac.uk account. It can take 30 - 40 minutes for your Raven password reset to synchronise with your email address.
5. Log in to your alumni email account, by entering your alumni email address ( please use your crsID@cantab.ac.uk) and Raven password.

 Set up an auto-reply for your @cam email address

1. Set up an automatic reply in the Outlook web app, including an alternative contact email address. The automatic reply will be sent to all internal mail, from an Exchange Online @cam addresses, for 90 days after your account is cancelled.  
2. Set up automatic forwarding to an alternative email address to direct internal mail during these 90 days. After 90 days, the internal forwarding will stop and the @cam mailbox and its contents will be deleted. 
3. Set up an auto-reply with a new contact email address in Lookup for anyone emailing you from outside the University. This auto-reply will also be sent to anyone emailing you internally after 90 days.  
4. Please note that the ability to set up auto-replies may change. A new University email address allocation and retention policy is being piloted.  

If you require help please see our FAQ page, where you will find answers to the most commonly asked questions.