Frequently asked questions
- When do bookings open and close?
- How do I book an event?
- How do I watch an event?
- Can non-alumni book for the Festival?
- How do I cancel or make changes to my booking?
- How much does it cost to attend the Festival?
- When will I receive the link to watch the event?
- Can I book events on the day?
- Where can I get a copy of my itinerary?
- Will Festival events be recorded?
- What time zone are events taking place in?
- Do I need to sign in to book a place?
- How do I get in touch?
When do bookings open and close?
Bookings open on Thursday 13 August at midday BST.
How do I book an event?
This year, each event has an individual booking form. To find and book an event, follow these steps:
Go to the Festival programme
Search for an event using the lefthand-side menu
Click on the event you would like to attend
How do I watch an event?
You will receive a final details email for each event you book. This email will be sent no later than 24 hours before the event.
The email will contain a unique hyperlink to the digital platform where the event is taking place. Click the hyperlink and follow the onscreen instructions to access the event.
We recommend logging in a minute of two before the event start time to make sure you don't miss anything.
Having trouble connecting? Get in touch with the Festival Team at firstname.lastname@example.org
Can non-alumni book for the Festival?
How do I cancel or make changes to my booking?
Contact the Festival Team at email@example.com if you need to change or cancel a booking. Guests need to book separately. Please avoid making several bookings for the same event under the same name.
How much does it cost to attend the 2020 Alumni Festival?
When will I receive the link to watch the event?
Final details (including links to watch events) will be sent no later than 24 hours prior to the event.
If you think you have not received final details for an event, please check your spam or junk folders before contacting the Festival Team. If you haven't received the email and it isn't in your spam or junk folder, please email firstname.lastname@example.org.
Can I book events on the day?
Where can I get a copy of my itinerary?
This year we're not providing itineraries, as each event you book will be confirmed separately. If you have queries about your bookings, please contact us at email@example.com.
Will Festival events be recorded?
The majority of events will be recorded and available to watch on our YouTube channel in October.
What time zone are events taking place in?
Do I need to sign in to book a place?
You do not need to sign into the alumni website to make event bookings. However, if you do have an alumni email address (cantab.net or cantab.ac.uk), and you want to book for multiple events, it will be easier and quicker for you to sign in. This will pre-populate a number of the booking fields and save you time.
How do I get in touch?
Please contact us by email at firstname.lastname@example.org or by telephone on +44 (0)1223 332288