Frequently asked questions

Frequently asked questions

  • Punters on the Cam. Image by Sir Cam
    Punting on the River Cam

Image by Sir Cam

Here are the answers to frequently asked questions about alumni benefits and services. If you don't find your question answered, please contact us.

For alumni

What gets sent out to alumni?

The alumni magazine, CAM, is produced three times a year. To get your copy by post or email, please update your details.

We also send out a monthly e-newsletter to all alumni for whom we have email addresses. If you don't already receive it and would like to, please update your details.

Your College may also send out alumni communications - get in touch with your College's development and alumni relations office to find out more.

If you'd prefer not to receive something, please see the information about updating your details.

What benefits do alumni and former postdocs receive?

Alumni and former postdocs can access a wide range of benefits and services - for details, please see our alumni benefits webpages.

How do I update my contact details?

Please log in to update your details. If you're unsure how to log in, you may fill in the update form instead. We will then update your record and notify your College.

Further information about updating your details and our online services is available below.

How do I get a copy of my of degree certificate or transcript?

Find out how to get a copy of your degree certificate, academic transcript or a letter verifying your study at the University on our 'About your degree' webpage.

Can I still use the University Library after graduation?

Yes! Find out how to register with the UL as an alumnus/a to continue visiting the library in person, borrow books, and so on. Please note that your CAMCard is different from the UL reader's card, which the UL will provide once you have registered.

Alumni may also access certain selections of journals online as well - find out more on our journals and online resources webpage.

I'm coming back to Cambridge - where can I stay?

Contact your College in the first instance to see if they have any availability (normally only out of term time).

You could also check out the various local hotels with which you can get a discount on production of your CAMCard. For other accommodation options please see the tourist information website or telephone +44 (0) 1223 457581.

I'm visiting Cambridge, can I use the University wi-fi?

There is a free service (The Cloud) for the general public available in some of the open spaces around Cambridge provided by a private company. Accounts with The Cloud are created using a self-registration method.

Other services supported by the University are available in certain circumstances via temporary visitor tickets or, for academic visitors, eduroam. Further information is available on the University Information Services webpage.

Where can I purchase alumni merchandise?

We have a range of items on the shop page of the alumni website. Some items can be purchased securely online; otherwise if you wish to place an order please call the relevant retailer directly.

There are also other licensed retailers available in Cambridge and online who can supply officially approved items that are not specifically for alumni.

How do I find out more information about an alumni travel programme trip or make a booking?

You can browse forthcoming trips on our travel webpages, or email to be sent a copy of the current edition of Unbound, our brochure.

If you would like to make a booking, please contact the relevant trip operator directly.

I've lost touch with a friend from Cambridge, can you help me get back in contact?

Please email us to make an initial enquiry, making sure you give us as much relevant information as possible - details that are most useful include:

  • Full name, including any initials and previous names (eg maiden name) while at the University
  • College(s)
  • Subject(s) and Cambridge degree(s)
  • Matriculation and/or graduation year (or an approximation thereof)

If we do have their details on our database, we won't be able to release them to you, but we might be able to pass on a message.

For alumni groups

How do I start an Alumni Group?

If there are no Alumni Groups local to you or representing your shared interest, then please email We can check how many alumni are in your area and look into helping you set one up.

How can I improve my Group?

Read our Groups pages which are full of helpful hints and tips. Alternatively, email if you have a particular issue you would like to discuss.

How can the alumni relations team help me publicise my group event?

We publicise events run by officially recognised alumni groups on our website. If you would like us to add your event to our website or require further information, please email We also undertake recruitment emails for groups - please get in touch if you would like to find out more about this.

We regret that it is not possible for us to advertise group events in CAM or the monthly alumni e-newsletter due to space constraints.


How do I find alumni near me or who share the same interest?

Cambridge has a network of Alumni Groups around the world. You can find your nearest Group, or find out if there's one for the topic you're interested in, by using our online search.

If there isn't a Group but you would like to start one, please see the 'For alumni groups' section below.

What about networking online?

All alumni are able to join the University's official LinkedIn group. Your College and Alumni Groups may also have ways to engage on social media.

I'd like to advertise an opportunity to other alumni - how can I do this?

All alumni are able to join the University's official LinkedIn group and may post discussions and other items of interest there. If your organisation is interested in recruiting Cambridge graduates for employment, the Careers Service offers a number of services.

The alumni magazine, CAM, also carries advertisements; if you would like to advertise in CAM, please contact our media agent, Landmark at and +44 (0)20 7520 9474.

CAM: Cambridge Alumni Magazine

How do I contribute to CAM?

We are always delighted to receive your letters and encourage the debate that arises from these communications. Letters that are not included in the print edition will be posted on our CAM webpages.

If you have published a book we can include it in our online bookshelf. To have your book considered for inclusion, using our webform.

Submit your book's details

You may also like to get in touch with Cambridge in America and your College.

How do I advertise in the magazine?

If you would like to advertise in Cambridge Alumni Magazine (CAM), please contact our media agent, Landmark at or +44 (0)20 7520 9474.

Online services

Where does my data come from?

The Development and Alumni Relations office looks after the University's alumni database.

We keep in touch with all University alumni, provide services to them and maintain relationships with potential and existing donors. Colleges also have alumni databases and the University and the Colleges co-ordinate their approaches.

The University updates its database with information provided primarily from alumni themselves, but also from Colleges and from Cambridge in America (the University's affiliate office in the USA).

Would you like to know more?

Our full data protection statement can be found at

Why do I need to log in?

The University's Development and Alumni Relations office has provided an online service so that you can view and modify the contact details we hold for you and manage your communication preferences. In order to keep your information safe, this is password protected.

What information do I need to register?

You will need:

1) Your alumni number (alumni numbers changed to a new format in April 2018, but we still have your old number on file; find out more about your new number)

If you do not know your alumni number, you can fill in our online update form.

2) The name of your first College - this is the College where you studied for your first Cambridge qualification. If you did not attend a College please fill in our online update form.

3) Your date of birth

What if I have forgotten my username or password?

Please follow the instructions on the 'update your details' page.

How do I opt out of communications?

You can choose what type of alumni communications you receive from the University and how much to interact with the alumni website by logging in. Alternatively you can opt out of communications by completing the update your details form with an appropriate message or calling +44 (0)1223 332288.

About past students

Who is an alumnus/alumna of the University?

An alumnus/alumna of the University is someone who has both matriculated within the University and studied within the University on an approved course.

How do I check whether someone has a Cambridge degree?

The University’s Student Registry verifies full time Cambridge degrees but does not provide verifications to third parties. Requests must be made directly with the student or graduate who can then decide whether to release their personal data.

Further information is available on the Student Registry’s webpage.

How do I advertise a job to Cambridge graduates?

Recruitment opportunities for students and graduates of the University are handled by the Careers Service, which is available to alumni throughout their lives.

Contact information and full list of the services available to recruiters can be found on the Careers Service website.

If you are an alumnus/na of the University, you may post your vacancy directly in our official Cambridge alumni LinkedIn group.

An alumnus/alumna I know has died, whom do I need to tell?

Please email us with the individual's details and we will update our records and notify the relevant College.

Please note that due to space restrictions we are not able to print obituaries in CAM. However Colleges' publications may do so - please enquire with the relevant College's development and alumni relations office directly.